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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Einra d

April 30, 2026

5  out of  5
rating by Einra d
"This office is very reliable and puts their customers first at all times.. I appreciate all your efforts Toni and San and for helping us with reviewing our policies and get the best coverage for me and my family."
We responded:
"Einra, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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John Bailey

April 16, 2026

5  out of  5
rating by John Bailey
"I really enjoy working with this Office. That are always proactive in reaching out to me if I forget something. They give me idea's of what I need when I have a life changing event. They are just the best. I feel confident that I am not getting screwed with State Farms."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Fullerton to know that you had such a wonderful experience with us here on State Farm Agent Al Proctor’s Team."
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Max Chevalier

March 30, 2026

5  out of  5
rating by Max Chevalier
"Dealing with Al, Toni & Sam at State Farm has been such a great experience. They are reliable, enjoyable to deal with and make my life so easy when it comes to dealing with anything insurance related. I have all of our cars, business insurance, life insurance & home insurance bundled with them and the rates are great and adding policies is made so simple with the them. I would definitely recommend them to any body who is looking for insurance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Al Proctor’s Team here in Fullerton . "
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Irma Mesa

March 27, 2026

5  out of  5
rating by Irma Mesa
"I have been a State Farm customer for over 30 years and I couldn’t be happier with the exceptional service that has been provided. Al is Amazing and Sam has gone above and beyond to make sure I receive the best service possible. Thank you for your dedication and keeping us safe and insured!"
We responded:
"Irma, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Al Proctor’s Team!"
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dshambrook

March 27, 2026

5  out of  5
rating by dshambrook
"I’ve had a great experience with State Farm, and a big part of that is thanks to Al Proctor and his team. I usually speak to his sales rep Sam Chevalier who is incredibly responsive, knowledgeable, and genuinely focused on making sure I understood all my options when I switched to State Farm. It never felt like I was being rushed or sold something I didn’t need—just honest, professional guidance. Any time I’ve had a question or needed help, Sam has gone above and beyond to make the process smooth and stress-free. That level of customer service is hard to find these days, and it really sets this branch apart. If you’re looking for an insurance team that actually cares and takes the time to get things right, I highly recommend reaching out to Al Proctor and his team. You’ll be in very good hands."
We responded:
"Wow, thank you for the 5-star review, dshambrook! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Darcy Moore

March 22, 2026

5  out of  5
rating by Darcy Moore
"I’ve been a customer for almost 20 years and the service is incredible! Toni is my main point of contact and she goes above and beyond to provide the highest level of customer service that you could ask for. She is knowledgeable, honest and genuinely cares about our family. She consistently makes us feel like valued customers. Highly recommended!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Al Proctor’s Team. "
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Jeff

February 20, 2026

5  out of  5
rating by Jeff
"I’ve been with State Farm for almost 40 years. Tony and Sam have been exceptionally helpful through all my trials of car insurance and homeowners insurance. I recommend not only State Farm, but these two individuals are really highly trained and professional and very friendly contacts. They are like family to my family. Thank you so much for the years of great service."
We responded:
"Thank you so much for the 5-stars, Jeff! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Al Proctor’s Team anytime."
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Evan Hopfauf

February 19, 2026

5  out of  5
rating by Evan Hopfauf
"If you’re looking for an agency that will care about you and not just think of you as another customer this is the place to go. Toni has been amazing and she’s always willing to help in any situation. I can’t imagine using any other office for my insurance needs"
We responded:
"Wow, thank you for the 5-star review, Evan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Karie Foster

February 11, 2026

5  out of  5
rating by Karie Foster
"We have been clients at Al Proctor’s agency for over 30 years. They are second to none. Prompt, friendly and efficient customer service always !! Highly recommend !!"
We responded:
"Thanks so much for the amazing review, Karie! We really appreciate your support here in Fullerton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alison Stocz

January 30, 2026

5  out of  5
rating by Alison Stocz
"We have been using State Farm for almost 20 years and couldn't be happier. The level of care we get from the agents is unmatched! Toni Davis is my girl, she is so kind, knowledgeable, and attentive to all our needs. We have also dealt with Sam on occasion and he is equally impressive. Thanks for all the years of keeping us safe and insured!"
We responded:
"Wow, thank you for the 5-star review, Alison! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Alison, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Al Proctor’s Team is just a call or email away! "
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Jessica Garcia

October 29, 2025

5  out of  5
rating by Jessica Garcia
"I recently had a minor car accident and am so grateful I have Sam as my agent. From the moment I started the claim he was very kind, professional, and helpful. He directed me to where I needed to take the car to get fixed and set me up with a car rental. He stayed on top of my claim and answered any questions that I had. Sam made me feel like a valued customer and I will be a loyal customer for the years to come."
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Tim Denis

October 29, 2025

5  out of  5
rating by Tim Denis
"Beyond excellent service. Friendly and patient. Really great. Toni was a pro and knows her business in and out."
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Christy Wyant

October 21, 2025

5  out of  5
rating by Christy Wyant
"Al Proctor, Toni and Sam are such wonderful people to work with. They are Always Friendly, explain everything and go out of their way to help whenever I have any questions or changes to make on my policies."
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Mayly Tao

October 15, 2025

5  out of  5
rating by Mayly Tao
"Arnie did a great job helping me with my concern and billing issues. I appreciate her patience and dedication to solving the problem."
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Magic Disney Walk

September 23, 2025

5  out of  5
rating by Magic Disney Walk
"I am handling the estate of a close family friend who passed away and needed help with the deceased person's insurance. Sam was especially kind and helpful. I also was impressed that the people in the office expressed their condolences, as they knew our family friend quite well and were fond of him."
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Paul Hendry

May 6, 2025

5  out of  5
rating by Paul Hendry
"Toni is the best always ready and able to help me with all my insurance needs highly recommend give her a call she's the best ."
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Theresa Harvey

May 6, 2025

5  out of  5
rating by Theresa Harvey
"Al and his staff are phenomenal when you are in need of any insurance needs! Sam has helped our family out numerous times with new insurance needs as to special event insurance to making sure my needs are met on our property. Great follow through on communication!"
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Nila Bhatia

April 21, 2025

5  out of  5
rating by Nila Bhatia
"As always Toni and Sam, provide excellent service. Our extended family has been with Al Proctor State Farm for decades ! Thks for all you do!!"
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Pam Chevalier

April 4, 2025

5  out of  5
rating by Pam Chevalier
"Just wanted to give a thanks to Sam & Toni at Allan Proctors State Farm. They have helped me so many times when I had questions on bills or claims. Just had to submit a claim and State Farm has made it so easy to do online but love that I was able to call the office when I wasn't sure about something. Highly recommend this office - we have been customers for over 30 years!"
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Sage Killpack

April 1, 2025

5  out of  5
rating by Sage Killpack
"Toni is a godsend when it comes to making a complicated task like handling insurance seem simple. She talks everything through with you so you don’t have any questions, and genuinely cares about her customers. No stone goes unturned and everything is so thorough. Can’t recommend Toni & this office enough!!"
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Faye Blue

March 14, 2025

5  out of  5
rating by Faye Blue
"I had Toni as my agent for years and she always took care of me. She always has a bright smile on her face and was always welcoming and friendly when I came into the office. The other staff was great, definitely one of the better services I had."
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James Brindley

January 5, 2023

5  out of  5
rating by James Brindley
"Amazing staff and service here! Highly recommend."
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J. Thomas Lippert (Tomsfix)

November 21, 2020

5  out of  5
rating by J. Thomas Lippert (Tomsfix)
"AL Proctor is a super guy and he will do you right."
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Donna Rivera-Villanueva

June 13, 2019

5  out of  5
rating by Donna Rivera-Villanueva
"Very helpful staff and will return your call in a timely manner."
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John Bornstein

February 29, 2016

5  out of  5
rating by John Bornstein
"Toni is absolute the best. She is always there to help me when I need here and has reduce my rate to only what I need"